CD Peacock Names VP of Client Engagement, Experience

Chicago—C.D. Peacock has named Qi Holtzman its new vice president of client engagement and experience.

In the newly created position, Holtzman will work on building relationships with the Chicago area jeweler’s customers through personalization, curated experiences, and more.

She will be tasked with building and scaling a strategy to provide exclusive services and experiences.

The new position is part of the company’s rebranding as the jeweler works to bolster customer loyalty.

“Qi instinctively understands that luxury lives in the space beyond the transaction,” said Adam Woitkowski, vice president of retail.

“In her new role, she will create innovative engagement strategies that ensure interactions are meaningful and organic. She will be the closest touchpoint that our clientele will have to the C.D. Peacock brand and will support the efforts of our sales teams by enhancing the experience and deepening the relationship.”

She started working for the company last year, handling client experience and hospitality management, and has earned her Applied Jewelry Professional certificate from GIA.

She joins the three generations of Holtzman family members who are employed in the business.

Qi Holtzman is a former world-class principal dancer, producer, choreographer, and educator. She orchestrated C.D. Peacock’s sponsorship and ongoing partnership with the Joffrey Ballet.
 
Her performance career began at age 11, studying dance in Liaoning, China.

She received her Bachelor of Fine Arts degree in dance performance and education from the Beijing Dance Academy in China, and a Master of Fine Arts in dance, choreography, and production from the California Institute of the Arts.

For her performances, she received China’s highest national award, “Wen Hua,” for a professional artist in their field.

Living in the U.S. and Europe introduced her to many different cultures, she said, and she will bring these experiences into her new role.

“In fact, creating elevated client experiences is much like planning a production with the awareness, sensibility, and timing. I look forward to designing programs with personalization and elegance that engage our clients in ways that appeal to their lifestyle here locally, nationally, and even internationally,” she said.

C.D. Peacock President Olivier Stip said, “Qi’s artistic, multicultural, multilingual, and international background make her the perfect person to reinforce and expand our relationships with the local communities who trust us with the meaningful purchases in their lives.”

C.D. Peacock is set to open its new flagship store in fall 2023.